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Further support
for dementia and carers

Caring for someone with dementia can be difficult. There may be times when practical advice, specialist support or someone to talk to is needed.

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This page brings together a small number of trusted organisations that may be helpful alongside day-to-day care. Details can change, so please check directly with each organisation if you need the most up-to-date information.

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National organisations

Alzheimer’s Society

Dementia information, practical advice, and support for people affected by dementia.

​Dementia Support Line: 0333 150 3456

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Dementia UK

Specialist dementia support from Admiral Nurses for families affected by dementia.

​Admiral Nurse Dementia Helpline: 0800 888 6678

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Carers UK

Advice and information for unpaid carers, including carers’ rights, benefits, work, and practical support.

​Carers UK Helpline: 0808 808 7777

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Age UK

Advice for older people, families, and carers, including care, later life, and local support.

​Age UK Advice Line: 0800 678 1602

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Practical support

If you are caring for someone regularly, it may be worth asking for a needs assessment for the person you support, and a carer’s assessment for yourself.

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A needs assessment looks at what support may be needed with daily life, care at home, equipment, or other services. A carer’s assessment looks at how caring affects you and what support may help.

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Your local council can advise on both. NHS guidance also explains how to ask for support at home if care is becoming harder to manage.

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The links below explain the process in England. Support and assessment arrangements differ elsewhere in the UK.

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Suggested links:

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Local support in Hertfordshire

Carers in Hertfordshire

Support, advice, and information for unpaid carers in Hertfordshire.

​01992 58 69 69

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HertsHelp

A local information and signposting service for care, support, and community help.

​0300 123 4044

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Memory Support Hertfordshire

Support and information for people affected by dementia or memory loss in Hertfordshire.​

0300 131 3946

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Urgent help

If there is an immediate medical emergency, call 999.

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For urgent medical or mental health help that is not a life-threatening emergency, use NHS 111 online or call 111.

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